Frequently Asked Questions

The order confirmation page will have a link to download your resources.

Within a few minutes of purchase, you should receive two emails. One will be your receipt with a link to your order confirmation page. The second will be a download email with your resources linked. Double-check your spam folder for an email from Social Emotional Workshop with the subject: Your downloads are here.


If you can't download a file, it could be because of a bad internet connection or problems with your web browser. If you see an error message, try refreshing your browser and waiting a few minutes. After that, the problem might go away on its own.

If you're using a school computer, the school might not allow downloading. In that case, you'll need to download the file at home and save it to cloud storage, such as Google Drive or Dropbox, or email it to yourself.

To print a file, you need to make sure you have the right program to open it. If you're trying to print a ZIP file, you'll need to "unzip" it first, so you can see what's inside. Here's how you can do that.

If the file you want to print is a PDF, you might need help getting it to look right on paper, especially if it has a lot of pictures or images. To fix this, ensure you're using Adobe Acrobat Reader's latest version. You can download this program to your computer for free. 


If that doesn’t work, try the following:

  1. Open the PDF file with Adobe Acrobat Reader
  2. Click "Print"
  3. In the “Page Sizing & Handling” section, select “Shrink Oversized Pages” if needed.
  4. Click on "Advanced"
  5. Check the "Print as Image" box
  6. Print the document

ZIP files need to be unzipped to extract the files inside. Both Windows and Mac OSX can unzip ZIP files without additional software. Below are instructions on how to open a ZIP file.


  1. Right-click on the ZIP file.
  2. Choose "Extract All" from the menu that opens.
  3. Choose a destination to save the files (e.g., Desktop, My Downloads).
  4. Click "Extract."


Double-click the unopened ZIP — the file should extract automatically. If that doesn't work, hold down the control key and click the ZIP file icon. Choose "Open With" and then select "Archive Utility." The utility will extract the ZIP files; you can find them in the same folder where you downloaded them.

Your purchase is for an individual license. If someone would benefit from the resource, please send them the link so they can purchase it too.

The individual license allows you to share a part of a resource if it is part of your job. For example, you may create a behavior plan and pass it on to a teacher. You can see our terms of use here, and please don’t hesitate to contact us with any questions.

We want to make sure that we comply with artwork terms of use and protect our copyrights, so they can't be edited. If there is an editable version available, this will be clearly stated in the description.

We always welcome your feedback and ideas for how we can make our resources better. If you have any questions or suggestions, please don't hesitate to contact us!


You can log in to your account here. You can also reset your password on this screen.

You can create an account here. It’s best to use the email address you have used for your past purchases. 


Sure thing! Bundles are a great deal, but not if you pay twice for some resources! Go ahead and purchase the bundle. Then send us an email letting us know the bundle you purchased. We will go ahead and reimburse you for any previous purchases that are also in the bundle.

We accept all major credit cards, Paypal, Amazon Pay, Apple Pay, and others. These may vary depending on your location.

Email us at and we can get you started.